Click on Vault
Then the “Set a New Date” screen pops up for you to set a new withdrawal date.
Choose any date you want
Click Proceed
Kindly contact your bank to update your preferred phone number.
This is because you did not withdraw on the designated withdrawal dates. You can edit your withdrawal days by taking the following steps:
Click on Vault
Click on Easy Save settings
Complete the form
Click on Proceed
Save settings
Then the “Set a New Date” screen pops up for you to set a new withdrawal date
Go to your account.
Select card and bank settings
Select card settings and click on the bin icon
No, it wouldn’t. The last four digits of the phone number linked to your BVN are only required to confirm your identity
Your wallet cannot maintain a zero balance. You can withdraw your funds leaving only a small balance.
Yes, you can use Verve cards on the App. However, the usability of Verve cards may vary for online payments.
No, it doesn’t. You have to claim your accrued interest before it is reflected in your float. Interest is made available for claiming on the first day of the month.
Yes, you can. However, it is only a temporary account number and will expire in 15 minutes. Avoid saving it for future transactions. To generate the temporary account number, click ‘Vault’ then ‘Add funds’ and select ‘Bank transfer’ Fill in the amount you’d like to transfer, and click ‘Continue’.
Just contact us via the Support tab in the app; Goto Account then Support.
This can be done hassle free by contacting our customer support team via any of our channels.
We operate standard operating procedures for consumer protection ranging from service standards, data protection, transparency, and provision of clear mechanisms for dispute resolution.
Yes, we model our operations to comply with CBN directives.
The Lagos state cooperative license, General Data Protection Regulation (GDPR), NDPC – Nigeria Data Protection Commission, FCCPC – Federal Competition and Consumer Protection Commission
We are available from 9am to 5pm Mondays to Fridays and 10am to 2pm on Public holidays and saturdays. We are not reachable on sundays.
We are available via email, phone and whatsapp chat as well.
There is a 2% breaking fee when you withdraw outside your customizable withdrawal days
Just reach out to our customer support team via all our channels and we will secure your account immediately
We send confirmation of login emails to you every time there is a login on your account
Our platform is fully secured using industry-standard security protocols. We process your data responsibly and our practices are aligned with NDPR.
The App offers a place to meet your savings goals with different structured savings products all available at great interest rates, Bill payment features and Discounts on goods bought from our Partners.
You will need to provide a Name, phone Number, BVN and NIN for KYC reasons.
You can create an account by simply visiting herconomy.com or downloading the App and providing an email and Password.
Yes, you can have a single or even multiple accountability partners. It depends on what you
want.
An accountability partner is someone who encourages you on your saving journey and ensures
that you’re meeting your saving goals.
Yes, receipts are generated for each transaction.